8 simple steps to reset your Android mobile

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Performing a Factory Reset

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    Open your device’s 
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     Settings.

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    Scroll down and tap Backup & reset. It’s in either the Personal or Privacysection of the menu, depending on your device and its Android version.
    • If you’re using a Samsung Galaxy device, tap General Management and then tap Reset.
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    Tap Factory data reset. It’s at the bottom of the menu.
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    Tap Reset Phone. Once the reset process is complete, your phone will be formatted as it was when it left the factory.
    • On a Samsung Galaxy device, tap Reset.
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    Enter your screen lock passcode. If your phone has a screen lock enabled, you will be asked to enter your phone’s pattern, PIN, or passcode.
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    Tap Erase everything to confirm. This will immediately erase all of the phone’s data and reboot the device to the factory default settings and configuration. The process can take several minutes.
    • On a Samsung Galaxy device, tap Delete All.

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Performing a Recovery Mode Reset

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    Press and hold the Power button.
    • It’s recommended that you only use the Recovery Mode method if a factory reset via the Settings menu did not work.
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    Tap Power Off. Depending on your device and version of Android, you may need to tap “Power Off” again to confirm.
    • If the touchscreen is unresponsive, you can hold the power key until the device shuts down.
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    Press and hold the Recovery Mode button combination. For most phones, this is the Power button and the Volume Down button, but every phone is different. Other common button combinations are:[1]
    • Nexus devices – Volume Up, Volume Down, and Power
    • Samsung devices – Volume Up, Home, and Power
    • Moto X – Volume Down, Home, and Power
    • Other devices generally use Volume Down and Power. Some devices with physical user interfaces may use the Power and Home buttons.
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    Wait for the Android logo to appear. Typically, it’s an image of an Android on its back and is usually the same logo you see when installing a system update.
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    Scroll to Wipe data/factory reset. Use the volume buttons to scroll through the menu options.
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    Press the Power button. This selects the reset option.
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    Scroll to Yes. This confirms your selection.
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    Press the Power button. This starts the reset process and reformats your Android device to its factory settings.

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